From AI pilot to production: why your project never takes off

TL;DR: 70% of Chilean SMEs already use AI in some form, but most pilots never reach production — they stay as isolated demos that never touch the core business process. The gap isn't the model, it's the missing data infrastructure, ownership, and integration work required to operationalize it. This article breaks down what separates a pilot from a production system, using OPAI (LX3's own ERP with integrated AI, running 500+ security guards in production for Gard Security) as the counter-example.

Full article available in Spanish.